4/12/2023 0 Comments Maya cinema gift card![]() ![]() only FULLY VACCINATED individuals will be allowed.Ģ. Can I go to a concert event if i'm not Vaccinated (covid-19)?įor SM Mall of Asia Arena Events and Other Event Venueġ.Can I ask for the status of my card reversal?Įmail your control number and concern to with subject Reversal Status_control number or call SM Customer Care hotline 8470-2222 (10am-7pm only).Tickets bought online but tickets were unredeemed (Patron still holding vouchers) Kindly Email your Claim Ticket Voucher and send to with the subject line: Reversal Request: (EVENT NAME) Tickets bought Over-The-Counter/ Tickets bought online and physical tickets were redeemed Scan or take a photo of physical tickets and send to with the subject line: Reversal Request: (EVENT NAME)Ģ. ![]() Do not forget to bring your actual/physical tickets on the date of your refund.ġ. *Please register at and choose preferred date of your refund. How can I request for cash refund/card reversal CANCELLED event?.*Please note card reversals may take 30 to 60 days Kindly Email your Claim Ticket Voucher and send to with the subject line: Reversal Request: (EVEN NAME) Tickets bought online but tickets were unredeemed (Patron still holding vouchers) Please register at and choose preferred date of your refund.ĭo not forget to bring your actual/physical tickets on the date of your SCHEDULE.Ģ. Tickets bought Over-The-Counter/ Tickets bought online and physical tickets were redeemed. Please email with the subject line Refund Request: (event name) and SM Tickets will send instructions and requirements on how to refund.Ĭredit Card / Debit card payment Transaction – Metro Manila & Provincial Ticket Buyersġ. Do not forget to bring your actual/physical tickets on the date of your refund.Ĭash payment method – Provincial Ticket Buyers Please register at and choose preferred date of your refund. How can I request for cash refund/card reversal POSTPONED EVENTS.?Ĭash payment transaction – Metro Manila refund locations.However, we will allow unmatched account names for immediate family as long as you can present the printed claim ticket voucher, scanned copy of credit card holder's valid IDs, your valid IDs and authorization letter from the credit card holder upon redemption at any SM Tickets Outlets nationwide.Ģ0% discount for Senior Citizen, PWD (Persons with disabilities), National Athletes/Coaches, and Medal of Valor, Tickets are non-transferrable As per SM Tickets policy, the SM Tickets account owner and the credit card holder should be the same and can only claim the actual tickets.Can I claim the actual tickets but the card holder is my relative/friend?.You may redeem at SM Ticket Outlets, selected SM Cinema, SM Store (Customer Service), SM Bowling, SM Skating, Eastwood Mall, Lucky Chinatown Mall concierge, and at the SM Mall of Asia Arena Coral Ticket Booth.If you can’t download the E-ticket, check if there is a pop-up blocker or try other PDF file reader to view the E-Tickets.Please read the Terms and Conditions of the E-Tickets.just present the E-ticket on the day of the event, E-tickets are not redeemable for an actual ticket.E-Tickets will appear under My Account *My Tickets * My E-Tickets.Please read the ONLINE TICKET PURCHASED - REDEMPTION PROCESS.Print your claim tickets voucher, and redeem your physical tickets at any SM Tickets outlets any time before the show date.Ticket voucher will appear under My Account *My Ticket.(E-tickets- just present the E-ticket on the day of the event). Print your tickets voucher, you may claim your physical tickets at any SM Tickets outlets any time before the show date.E-Tickets will appear under My Account (My Tickets), My E-Tickets.Once successful, tickets voucher will appear under My Account, My Tickets.Enter your payment information then click proceed.Agree to full Term & Condition and Data Privacy Policy.Choose your payment method: Debit/Credit Card: Visa and Master Card, Gcash, Maya, and GrabPay.Select your desire section and seat/s then click “Add”.Click “Select events” and search for the event you are looking for and then click “Go”.You may purchase at any SM Ticket Outlets at selected SM Cinema, SM Store (Customer Service), SM Bowling, SM Skating, Eastwood Mall, Lucky Chinatown Mall concierge, and at the SM Mall of Asia Arena Coral Ticket Booth (outlet online link) and online via SMTICKETS.COM. ![]()
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